Don't have an email address? Don't worry! Call the Zappos Customer Loyalty Team at (800) 927-7671 and they'd be happy to help!
You'll pay nothing if unauthorized charges are made to your credit card as a result of shopping at Zappos.com.
If, for any reason, you are unsatisfied with your purchase from Zappos Retail, Inc. you may return it in its original condition within 365 days for a refund. We'll even pay for return shipping!