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How likely are you to recommend Zappos Luxury to a friend or colleague?
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Please rate your overall experience with Zappos Luxury:
Which of the following best describes you?
Overall, the Zappos website is easy to use
I am satisfied with the product packaging
The check-out process is easy
The return and exchange process is easy
Managing my account is easy
Sharing on social media is easy
Finding information on products is easy
The design of the website is visually appealing
The design of the website is modern and current
Finding products is easy