Thank you for your interest in this brief survey! Your answers will help us make shopping on unique, delightful, and easy. We care about your experience on and couldn't do this without you. If you need immediate help, please call us at 1-877-927-2332 or email us at

Can you please tell us why you are reaching out:
How likely are you to recommend to a friend or colleague?
How can we improve
I feel the Zappos website is personalized (tailored) to me.
Please rate your overall experience with
Overall, the Zappos website is easy to use
Finding products is easy
The design of the website is visually appealing
Which of the following best describes you?